Beyond the Core 經營生意永遠要保持手感


“The only way I know how to manage is by travelling to the customer….receiving reports is nice, but you have to sit in front of your customer and have them say you did a great job or you must improve… The customers decision to give me some of his purchasing power is what makes me successful or not. You must be humble as well as take pride in your own knowledge.”

“Most of the new adjacentcies we have gone after have been driven by what we learned from the customers.”

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