未來領袖需要花力氣在建立一個新的文化，“修剪”組織中訊息不流通或是關係不夠強的結點，甚至刻意讓組織中有“不夠效率但能創造緩衝空間”的餘裕，然後透過自身的行為活出一個新的文化
“As the world becomes more complex, the importance of leaders will only increase. Even quantum leaps in artificial intelligence are unlikely to provide the personal will, moral courage, and compassion that good leaders offer … It just requires a gardener: a human, and sometimes all-too-human, leader displaying the willingness to accept great responsibility remains central to making an ecosystem viable.”